***UPDATED July 22/2020 VISITATION GUIDELINES FOR HARO PARK CENTRE
Under the updated guidelines, residents will be able to visit with ONE Designated Visitor. All visits will be booked in advance through the Haro Park Visitation Coordinator, to allow for them to be conducted safely. All visits will take place in specific “visiting areas” organized by Haro Park. Designated Visitors will need to wear a surgical mask and wear it for the duration of the visit. Visits will not be allowed if there is an active COVID-19 outbreak at the residence. Visits will not be allowed if the visitor or the resident being visited are sick or have any COVID-19 symptoms.
The shared approach to establishing and maintaining the balance of benefits and risks will be informed by the following core practices:
1. Social visits will only be allowed if there is no active COVID-19 outbreak at Haro Park and will cease immediately if an outbreak is declared, and Haro Park goes into active outbreak management. Visits may resume immediately when the outbreak is declared over with lessons learned applied to ongoing practice.
2. Social Visit will be a maximum of one (1) hour and one (1) per week.
3. Social visits will be scheduled in advance between the Designated Visitor and Haro Park Visitation Coordinator. Per Vancouver Coastal Health guidelines, only ONE (1) Designated Visitor per resident may visit at Haro Park. This person cannot change from day to day. Virtual visits with other family members will be accommodated as much as possible. Government issued identification with photo must be shown to reception prior to visit.
4. Haro Park’s safe designated locations for visits will be the following:
a) Haro Street Patio
b) Bute Street Board Room/Patio
c) Country Kitchen
d) Dining room when not in use for meals
e) Individual resident suite if mobility issues are a concern as predetermined by Haro Park staff.
Residents will meet their Designated Visitors in the designated location(s). The five key locations were chosen using the following criteria:
i. Outdoor location(s) dedicated to visiting (seasonally when the weather permits)
ii. Indoor designated location(s) (summer and especially fall/winter)
iii. Individual single-client room (focused on limited mobility of an individual resident)
5. If individuals are unable to attend in the settings outlined above, appropriate visitation will require careful consideration. This circumstance requires careful planning and facilitation with the care team, families and residents. The care team leadership will have final approval to ensure safety protocols can be achieved.
6. Designated Visitors will receive advance guidance on the process and guidelines for social visits. Haro Park will:
i. Identify details about the locations and processes for visiting on our website.
ii. Inform residents and families in writing by email and conference call with DOC & CEO.
iii. For outside designated visits, Haro Park will ensure adequate signage and mark suitable locations as required to help families and residents to have a safe and successful visit.
7. All Designated Visitors shall be screened for signs and symptoms of illness, including COVID- 19, prior to every visit. Designated Visitors with signs or symptoms of illness, as well as those in self-isolation or quarantine in accordance with public health directives, shall not be permitted to visit.
8. Designated Visitors shall endeavor to not use washroom facilities at Haro Park. If it is unavoidable, the only washroom to be used is the main washroom between the Main Floor Dining Room and Sanctuary.
9. Designated Visitors shall be instructed when to perform hand hygiene, respiratory etiquette and safe physical distancing. All Designated Visitors are required to wear a surgical mask from Haro Park Centre When visiting with a client on ‘Droplet & Contact Precautions’ all Designated Visitors shall be instructed on how to put on and remove any required PPE. If the Designated Visitor is unable to adhere to appropriate precautions, the visitor shall be excluded from visiting.
10. Adhering to these Visitation Guidelines is MANDATORY. They are implemented to protect the residents and staff from being infected by COVID -19 and/or other illness. If the Designated Visitor is unable to adhere to appropriate precautions as outlined by these guidelines and Haro Park staff, the visitor will be excluded from visiting until further notice. Should the Designated Visitor, or other non-authorized visitor, flagrantly place either residents or staff at risk, Haro Park Centre may include the Vancouver Police Department to resolve the issue and permanently ban the visitor from Haro Park Centre.
11. Haro Park must be able to safely provide oversight for these visits, including adequate staffing to provide the following for the Designated Visitor:
a. pre-screening, screening on arrival
b. providing information on infection control for the visit
c. monitoring the visit by the Visitation Coordiniator
d. monitored departure from the residence.
Visitors shall be directed ONLY to the resident they are visiting and exit the facility directly after their visit. Visits will be no longer than 1 hour.
12. The Designated Visitor is strongly discouraged from taking the residents for a walk away from Haro Park property.
13. The Designated Visitor may not bring pets during visits at Haro Park unless it is a certified service animal. Service animals may not come into physical contact with residents and staff.
To book an appointment email: email@example.com
~ ***UPDATED JULY 01 NOTICE TO HARO PARK FAMILIES ~
BECAUSE WE ARE WAITING FOR THE PLAN, WE ASK THAT YOU REFRAIN FROM CALLING HPC REGARDING VISITATION AT THIS TIME. WE WILL ANNOUNCE WHEN THERE ARE SIGNIFICANT CHANGES. UNTIL THEN WE WILL STILL BE USING THE PROTOCOL SET OUT FOR US. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.
WE WOULD LIKE TO THANK YVETTE SCOTT FROM VANCOUVER COASTAL HEALTH WHO REMAINED WITH US THROUGH THE OUTBREAK. WE ARE SAD TO SEE HER LEAVE, BUT BECAUSE WE HAVE NO MORE COVID19 CASES WE MUST SET HER FREE. THANK YOU YVETTE - WE LOVE YOU.
IF YOU WOULD STILL LIKE TO 'FACE TIME' OR 'SKYPE' PLEASE ARRANGE A TIME AT: firstname.lastname@example.org
ASSISTED LIVING & INDEPENDENT LIVING (TOWER SIDE) - We are thankful that the virus has remained away from the tower and all residents remain safe. Please continue to distance yourselves as you have been doing.
***JUNE 07 Going forward, updates here on the website will stop. We will keep in touch with family & friends on our email list. Thank you for all your love and support through the Covid crisis. In the voice of Dr. Henry . . . let's all continue to "be calm, be kind and be safe."
***JUNE 01 Well, here we are, shall we start counting the Covid free days now? We were happy to make the news (this time) on Saturday when they declared us Covid free. 3 days Covid free!
***MAY 29 After today we will have made it through our 28 days and tomorrow we will be officially declared COVID FREE.
Day 27 Covid free. 1 full day to get through and if all goes well we will be officially cleared by the Medical Health Officer on Saturday, May 30. What does that mean? At this point and time nothing will change inside until we have the new guidelines and restrictions set in place. Please clap extra loud on Saturday evening for Haro Park. We will post any updates as we get them.
***MAY 27 Day 26 Covid free.
***MAY 26 Day 25 Covid free.
***MAY 22 Day 21 Covid free.
Day 20 Covid free.
***MAY 20 Day 19 Covid free. I hope you are enjoying the count down as much as we are, please keep following protocol and Phase 2 of openings throughout the city.
Just a reminder, all visitation to Haro is still suspended until we are declared clear by the Health Minister.
Day 18 Covid free.
Day 14 Covid free.
Please have a safe long weekend. Keep your bubble tight and your distance right.
Day 13 Covid free
***MAY 13 Day 12 Covid free
***MAY 12 Day 11 Covid free
Day 10 Covid free and counting
We are on day 7 of no cases inside the facility.
Wishing all the Moms and those ladies who have a special role in someone's life a Happy Mother's Day. Condolences to the families of the lovely ladies we lost in the last months.
***MAY 05 As of Friday, May 1st we have remained Covid free.
All stats are the same as Friday.
***MAY 01 We are very happy to announce that all residents and staff have recovered from COVID19 - we are cleared of all cases at this time. Until we are cleared by the Medical Health Officer, we will continue to be under lock down. We will notify families and post when we are cleared, until then the outbreak protocol is still in effect.
***APRIL 30 We are pleased to say we have taken the last positive case out of isolation today - leaving us no more positive residents in the building. 1 still remains in hospital. Still 4 positive staff - soon to be recovered.
We are down to 1 positive resident in house and 1 in hospital. Positive staff left at Haro Park are 4.
No changes since Friday.
40 recoveries and 4 positive residents -all other stats are the same.
***APRIL 23 We have had 39 residents recovered as of today, leaving 5 positives on the care floors. We lost a resident today, bringing total deceased in the building to 11. Staff had 3 more positive cases today, with a total of 8 positives.
***APRIL 22 2 residents were taken out of isolation and have recovered. Leaving us with 6 cases of COVID19 on the care floors. We had 1 more staff test positive today and recoveries, leaving the remaining number of staff infected at 5.
No changes to the numbers today.
Over the weekend, we had 2 resident recoveries and 3 new positives, bringing us back to 8 positive residents. As well, there were 2 new positive staff, bringing that total back up to 7.
Keep listening to Dr. Bonnie Henry.
1 new recovery today, bringing the total positive cases to 7 for the residents.
Staff is still at 5 positives.
One more resident was diagnosed positive today, as well as 1 recovery --- the positive number is still 8, with recoveries being 33.
Today's stats . . . number of residents recovered is now 32, with only 8 positives left in the building. 23 of the staff have recovered, leaving only 5 positive.
No changes to COVID19 cases today. We had one more resident recover and taken out of isolation today, bringing the total residents recovered to 25.
No changes today.
***APRIL 12 No changes today, all numbers are the same as yesterday.
2 more residents tested positive today, bringing the number up to 14. All other stats are the same.
***APRIL 10 We lost another resident today who fought very hard from the beginning. Condolences to the family. Leaving us with 12 positive today. Total number of deceased from Covid19 are 10. 5 residents were swabbed yesterday and they all came back negative. Staff numbers have not changed since yesterday. Stay safe everyone.
***APRIL 09 Today Haro Park had 2 residents test positive for Covid19, bringing the total back up to 13. Everything else remains the same as yesterdays stats. As Dr. Bonnie Henry stated today, it is now mandatory that Care Aides and multi-employed workers are to work in one facility only. Haro Park put that into effect the early days after our first confirmed infection in mid-March.
***APRIL 08 We have 11 positive residents in the building
(1diagnosed today), with 2 more recoveries, bringing total recoveries to 24 1 new positive with staff today with 17 recoveries, leaving also 11 staff positive. Help keep us safe, stay home and keep distancing . . . even on the Easter long weekend - do not break protocol. Thank you.
*** APRIL 07 5 more residents have recovered, leaving 12 positive cases in the building. Of 27 infected staff, 17 have recovered and returned to work. Let's keep flattening those curves . . . and not get too complacent yet.
***APRIL 06 We are thankful to announce no change in numbers since Friday. Let's all keep practicing social distancing and staying home.
We have had a fair amount of recoveries the last few days, with no new cases. There are 17 positive cases in the building, with 20 residents recovered or on the road to recovery.
Of the 25 infected staff, 13 have now recovered. Sadly, we had one more COVID19 related death today, bringing the total number of deceased to 9.
***APRIL 02 Total positive cases in the building are at this moment, 37 positives, 8 of those are 10 days in and recovering. 2 deaths today, bringing the total deceased to 8. Staff totals have increased by 3, bringing the total of infected staff to 25, with 8 recovered.
***APRIL 01 No new COVID19 cases at HPC today, sadly we had one more resident pass today, bringing the number of deceased to 6.
***MARCH 31 No new cases of COVID19 on any of the floors today, but sadly we have lost 1 more resident today, bringing the total of deaths to 5. Our deepest condolences.
***MARCH 30 27 positive cases on 1st floor. Sadly we had two deaths over the weekend that were Covid related. We have since moved down 1 positive resident from 2nd floor down to 1st floor and 1 more on amber tested positive 2nd floor (Buttercup Lane) had 5 positives (1 moved down to Amber Lane) 3rd floor (Crystal Lane) 4 positives, no new cases. 4th floor (Dockside Lane) 2 positives, no new cases. We have lost 4 residents with deaths related to the COVID19 Virus. Our condolences to the all their loved ones. RIP Staff related cases have gone to 22, with still 8 recovered.
1 new case on 1st floor (Amber Lane) today, bringing the total positive cases to 27. 2nd floor (Buttercup Lane) is confirmed with 3 new cases. These residents are in isolation. 3rd floor (Crystal Lane) now has 4 confirmed positives. These residents are in isolation. 4th floor remains the same with 2 cases, both in isolation. Staff numbers increased by 1 today, bringing the total infected to 21 with 8 recovered
***MARCH 26 Today, 1st floor (Amber Lane) remains the same at 26 positives
2nd floor (Buttercup Lane) remains clear with zero cases. 3rd floor (Crystal Lane) has no new cases since yesterday, still with 2.
4th floor (Dockside Lane) now has 2 confirmed cases. Positive cases for staff is confirmed at 20 with 8 of them recovered.
*** MARCH 25
26 confirmed cased today on 1st floor (Amber Lane) We had 1 case yesterday on 2nd floor (Buttercup Lane) but have since moved the positive resident down to the 1st floor - so as of today there are no positive cases on the 2nd floor. Still just the 2 confirmed cases on 3rd floor (Crystal Lane) 4th floor (Dockside Lane) is still clear, with zero cases. The out pour of kindness in donations, flowers, cards, emails, phone calls and well wishes have been greatly received. Thank you.
*** MARCH 24 - 2020
As of today there are 14 residents positive on 1st floor (Amber Lane).
1 positive on 2nd floor (Buttercup Lane).
2 positive on 3rd floor (Crystal Lane)
*** MARCH 23 - 2020 10 residents on 1st floor (Amber Lane) have tested positive for COVID19 and 1 resident on the 3rd floor (Crystal Lane) has also tested positive for the virus. Testing is on-going to anyone showing symptoms. We ask for your patience, it may take extra time to respond to emails or phone calls. For further information about COVID-19, please visit VHC.ca/COVID19
A BIG THANK YOU to these local businesses and the Board of Directors for the food and other deliveries.
As well as all those that bring flowers and other donations to brighten our days during these unpredictable times.
~ Terence Lam from Thunderbolt Sign for plexiglass and signage inside Haro Park.
~ Rachel Ginter – Go Fund Me Campaign and online dance class to raise money for Haro Park Centre - $1,000 plus.
~ Mini sweet bread (Greek style) for all the staff by Sofia and church’s women’s auxiliary at St. George’s Greek Orthodox Philoptochos
~ UBC Geriatric Dentistry Program – donated toothpaste & Biotene samples
~ Avison Young (Real Estate) ~ ‘Go Fund Me Campaign’ #feedthefrontlinecanada ~ Pacific Poke – Staff meals
~ KN95 Masks donated by: Private donation, Hong Kong
~ M.T.O. Shahmaghsoudi ‘School of Islamic Sufism’ – Vancouver centre. Handmade cards/gift bags by Islamic students for Nurses.
~ Myst - Asian Fusion - staff meals
~ Doy Chay – Saigon Vegetarian Restaurant
~ House Special – Modern Vietnamese Cuisine
~ A&W - Kerrisdale
~ Chambar Restaurant
~ I Love Chickpea – food truck
~ Kafka Café - Sandwiches
~ Reel Mac n’ Cheese - food truck
~ Pepino’s Spaghetti House
~ Lee’s Donuts
~ Tim Hortons – Coffee & Donuts
~ Triple O – food truck
~ OEB Breakfast Co.
~ Hanna - from the Go Fund Me Campaign
~ RSBA – Robson Street Business Association – arranged discounts and donations for workers with local businesses.
~ NASC (Netherland Association for Senior Care) for the outdoor plants for the gardens & patios & care floors.
~ Trevor Nuttall, Chief Solutions Officer from 10net group – Donated a video conference screen and surround sound for families to be in touch with loved ones.
~ 3M Canada Company – 4 x cases of N95 Masks.
~ ‘Collective Hospitality’ (Andrew Jameson/Founder) ‘The MacKenzie Room’ and ‘Say Mercy’ – Staff Meal Program – Meals for all staff.
~ Starbucks Canada – 250 rolls of , yes . . . toilet paper.
~ STC (Small Team Contributions) COVID19 RELIEF FOUNDATION - 400 KN95 respirator masks & 7 re-usable medical gowns
~ Yaletown Distilling – Hand sanitizer
~ Qmunity - Donated enough to the GoFundMe Campaign to feed Haro park. Vy's Pho Food. Thanks.
Haro Park Centre is a Campus of Care community in Vancouver, BC, which provides independent housing, assisted living and residential care (complex care), allowing elders the opportunity to age in place. As needs change, we are able to provide elders with the necessary care without moving them away from the home they have come to know and the relationships they have developed.